Getting the help you need during collective action by GPs

Many GPs in Wakefield District will be taking collective action in a dispute with the government over contracts from 1 August.

GP practices will remain open as normal, but some services may be affected. Practices will contact patients if there are any changes to appointments.

Any action means that NHS services are likely to be under significant pressure, but NHS teams across Wakefield District are working hard to keep disruption to a minimum and ensure the safety of patients.

Some appointments and planned treatment may need to be rearranged. Healthcare teams will contact people as soon as possible if your appointment needs to be changed. If you do not hear from your healthcare team your appointment will be going ahead as planned.

Regardless of any action taking place, it is important that people who need urgent medical care continue to come forward, especially in emergency and life-threatening cases – when someone is seriously ill or injured, or their life is at risk.

NHS 111: If you need medical help or advice, or you are unsure about whether you should go to hospital, go to NHS 111 online unless it is a life-threatening emergency when you should still call 999.

People should only call 999 if it is a medical or mental health emergency (when someone is seriously ill or injured and their life is at risk). They should take advice from 111 / 999 call-handlers on whether there are circumstances where it is suitable for them to make their own way to hospital.

A range of local services, including GP practices and community pharmacies, will continue to be available to meet your healthcare needs during the action.

King Street Walk in Centre, Wakefield, is open seven days a week, 365 days a year, between the hours of 10am and 10pm.

Your GP: GP practices in West Yorkshire will remain open during the collective action, though some services may be affected. Do continue to attend your appointments unless you have been contacted and told otherwise.

General practice offers same day and pre-bookable appointments and patients can see a GP, practice nurse, clinical pharmacist, first contact physiotherapist or other health professional. Some appointments may be provided at a nearby surgery or hub rather than your local practice.  Patients need to book an appointment to use the service by calling their practice’s usual number.

Your local pharmacy: Pharmacists are trained health professionals who can help with your medication questions and minor health concerns such as headaches, sore throats and aches and pains. They can also prescribe medication, if needed, for a number of common conditions, including urinary tract infections, shingles, sinusitis, earache and infected insect bites. Many offer private consultations without an appointment, and can advise where to get further help if you need it.

If you’re worried about your child’s health, you can find online healthcare advice recommended by local healthcare professionals at wyhealthiertogether.nhs.uk

The NHS is also asking the public to play their part by taking simple steps during collective action to look after themselves, loved ones and checking in on vulnerable family members and neighbours.

For information about a range of local services, including mental health support, please visit www.wakefielddistricthcp.co.uk

You can also find out more in this information for patients.