Engagement describes the continuing and ongoing process of developing relationships and partnerships, so that the voice of local people and partners is heard and that our plans are shared at the earliest possible stages. It also describes activity that happens early on in an involvement process, including holding extensive discussions with a wide range of people to develop a robust case for change.
We are working hard to include people in the shaping of local services. We want to do this because it helps us to make sure we are improving our services in ways that meet your needs.
It is really important for us to hear people’s comments, ideas and suggestions about ways in which we can make services better.
Engagements and consultations are the methods we use to find out what people think and can involve a number of different activities.
Current engagement and consultation
King Street Walk-in Centre
The King Street walk-in centre provides care for people with urgent health needs, without the need for an appointment, at times when they may not be able to see their GP. From previous engagement, we know that many people value the walk-in service because it is convenient and they can be seen quickly.
We want to hear from patients and local people about how they use the walk-in centre, what works well and where there might be opportunities to improve the service. Your views will help us understand local needs and shape future services in line with the latest NHS guidance.
Please tell us what you think by completing our short survey. The survey is anonymous which means we will not know who has completed it.
What you tell us will help us better understand what local people need and how services could be improved.
The survey is available online at: www.smartsurvey.co.uk/s/KingStreetWalkIn/
If you would like to download and post it, you can do so via this page of the Wakefield District Health & Care Partnership website.
If you would like help to complete the survey or would like it in a different format, please contact: wyicb-wak.engagement@nhs.net or call: 01924 213050.
Non-emergency Patient Transport
NHS West Yorkshire Integrated Care Board (WY ICB) would like to know how people travel to medical appointments and if they know about different support that is available to people.
In 2021 NHS England reviewed non-emergency patient transport services. This showed that there were differences across the country in who was able to use patient transport. To help make it fair for people in each area, NHS England have written some national guidance (‘eligibility criteria’).
Before we start to use this in West Yorkshire, the WY ICB would like to understand what difference it will make to people living and using services in the area. This will help make sure that the people who need support to get to their medical appointments and treatments get the right help and type of transport.
You can tell us about your experiences by filling out this questionnaire. You do not have to have used the non-emergency patient transport service to be involved.
If you would like to take part in a different way, or if you would like the questionnaire in a different format, or language please telephone 01924 317659 or email wyicb.wycommsand.involvement@nhs.net
If you would like to hear about other opportunities to give your views and experiences about things happening across West Yorkshire, join West Yorkshire voice here. Click here for more information about West Yorkshire voice
Engagement Reports
We produce reports on all of our engagement and consultation activity. You can find them below.
Please note: the links on this page open PDF or Microsoft Word documents.
Information can be made available in other formats such as large print, and may be available in alternative languages or easy read on request. Please call us on: 01924 315803 (please note this is for language queries only) or email wyicb.wycommsand.involvement@nhs.net for assistance.
2024
2023
NHS West Yorkshire Integrated Care Board – Treatments paid for by the NHS – September 2023
Patient Participation Group Survey summary report July 2022
Henry Moore Clinic Involvement and Equality report – June 2023
Wakefield Safe Space evaluation engagement
New Southgate Surgery Involvement and equality report – boundary change proposal (March 2023)
View Healthwatch Wakefield’s reports on the Healthwatch Wakefield website.
Public and patient involvement (Wakefield District Health and Care Partnership) – NHS West Yorkshire Integrated Care Board – Annual Report submission 2022-23
2022
Evaluation of the Wakefield Vaccination Model to Health Inclusion Groups (September 2022)
This report presents the findings of an evaluation of the Roving Team delivery of COVID-19 vaccines to health inequalities groups, commissioned by the NHS Wakefield Care Commissioning Group (CCG) in partnership with Wakefield Council and conducted by Clearview CIR.
Family Hub Engagement Results
The engagement ran from 13 December 2021 to 28 January 2022. As part of this work, we wanted to find out views from local families on what support programmes should be available in our Family Hubs, which can be found in this report.
Enhanced Access Survey (pdf) and Enhanced Access Survey – Accessible (pdf)
Please find recent Wakefield Health and Wellbeing and Health and Care Services reset reports commissioned by NHS Wakefield Clinical Commissioning Group (CCG) on the Healthwatch Wakefield website.
The Wakefield District Boating Community COVID-19 Vaccine (and general health and wellbeing) Survey is available.
Adults Learning Disability Plan for Wakefield District 2022-2024
Adults Learning Disability Strategy for Wakefield District: Review of feedback
Reviewing the dementia pathway in Wakefield – service review (PowerPoint)
2020
Using maternity services during COVID-19 – Your feedback, combined with local and national intelligence and guidance has helped us to meet the needs of the families within our care. A snapshot of some of the changes that have been carried out.
Primary Care – Using your GP practice during the pandemic
Musculoskeletal (MSK) and Physiotherapy Services in Wakefield District
Community Gastroenterology Services in Wakefield district
Chronic Obstructive Pulmonary Disease (COPD) discussion group – Five Towns Primary Care Network
Engagement annual reports
