Telephone and video consultations are increasingly being used to allow staff to contact patients and service users from a distance, saving both time. However, conducting consultations in this way can be unfamiliar territory for many.
Here you will find resources providing guidance on how and when to perform virtual consultations, which will be particularly beneficial for all Primary Care colleagues.
There is also a document developed for Care Home professionals which answers relevant questions on facilitating video consultation appointments between clinical staff and Care Home residents. This document applies to multiple Care Home settings.
Film: Guidance on using a video consultation (opens external website)
Quick telephone consultation tips for primary care (opens external website)
Film: How to use AccuRx video in under 5 minutes (opens in You Tube)